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Importance of Market Research

Goals and Importance of Market Research

If you have business goals in mind such as opening up more locations, securing funding, or changing your brand identity, you may want to consider doing some market research. This will ensure that you’re making business decisions with as much knowledge as possible.

Market research comes in many forms online through questionnaires and surveys, one-on-one interviews, or focus groups. Some methods will be more expensive than others. But even something as simple as a poll on your social media could show you stats about your target audience. 

Here are a few reasons why you should consider doing a round of market research for this upcoming year:

  1. It can help guide you in big decisions
    In business, you want to make sure you’re making decisions from the most informed place possible. This is not the time to trust your gut. Market research comes in handy when you’re stuck between two ideas and aren’t sure which to choose. You also might be thinking of completely pivoting the direction of the business but don’t want to lose your customers. Performing a quick round of market research will give you the information you need to make your next big business decision with confidence.
  1. It can help convince investors to fund you
    Have you ever seen an episode of Shark Tank where companies come in and pitch but aren’t able to answer any statistics-related questions? Trust us, you don’t want to be in that situation! Investors love knowing stats about everything, including your industry, your company, and your customer base. Doing some market research before you pitch to an investor will help convince them that you know what you’re doing and that your company is on track for success.
  1. It can give you ideas on how to expand your business
    Thinking of opening a new location or expanding into a new type of product or service? Market research can help guide you in which direction to go! If, in fact, you are opening a new location, market research could tell you which area of town would be best for your new store. You also might notice that your existing customers are craving a new product from you that’s currently on-trend. You’ll never know unless you ask!
  1. It can help you evolve with the times
    Times are always changing, and while you could base your re-brand strategy on what you read in the news or what your nephew told you, one of the best ways to get the information you need is to do market research! Find out what your audience wants and do it on a consistent basis as society evolves and changes. Your target audience is a unique group, and what they wanted last year might be completely different from this year.

It’s never too soon to start market research. Start where you feel comfortable most and apply your learnings! The more you do it, the more information you’ll have and the more empowered you will feel when making decisions for your business.”

Frequently Asked Questions

What is market research?
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Market research is the process of gathering feedback and data from your target audience to guide business decisions. It can be done through surveys, polls, interviews, or focus groups. For Dallas businesses, market research helps ensure your next step—whether it’s a rebrand, expansion, or new product launch—is backed by real customer insights.

Why is market research important for businesses in Dallas?
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Dallas is growing fast, with new competitors and customer preferences shifting every year. Market research gives local businesses the insight they need to stay relevant, choose the right locations, and build stronger connections with their audience. For any business in Texas, this means smarter decisions, better use of resources, and stronger investor confidence.

How does market research work in digital marketing?
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In digital marketing, market research often starts with online surveys, social media polls, or analyzing customer behavior through analytics. These tools highlight what your audience wants, how they engage with your content, and what products or services attract them most. When applied to your campaigns, research ensures your marketing dollars are focused on what resonates.

What are the benefits of market research for small businesses or startups?
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For small businesses and startups, market research reduces guesswork. It helps you test ideas before spending money, understand what your audience values, and even strengthen investor pitches with solid data. Startups in particular benefit because research builds credibility and confidence at a stage where every decision matters.

How can The it Crowd help with market research?
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The it Crowd supports businesses by pairing market research with marketing strategy. From running online surveys to analyzing trends across Dallas and beyond, we help you gather the right insights and apply them directly to your brand. Whether you’re planning an expansion or rebrand, our team ensures your decisions are informed, confident, and customer-focused.